Refund and Returns Policy
Last Updated: July 10, 2026
At CraftyTemps, we specialize in digital products that are delivered instantly after purchase. Due to the nature of digital content, our refund and return policy differs from that of physical products.
Digital Products
All products sold through CraftyTemps are digital downloads delivered electronically. No physical items are shipped unless explicitly stated on the product page.
Because digital products are immediately accessible and cannot be physically returned, all sales are considered final once access to the files has been granted.
Refund Eligibility
Refunds, exchanges, cancellations, or returns are generally not available for:
- Instant digital downloads
- Membership downloads
- Subscription content already accessed
- Accidental purchases
- Purchases made in error
- Failure to read the product description before purchasing
- Compatibility issues where software requirements were clearly stated
- Inability to access historical downloads after account changes, platform migrations, or service transitions
Exceptions
We may consider a refund, replacement, or account credit in the following situations:
- The purchased file is corrupted or damaged.
- The download is incomplete or missing significant components advertised on the product page.
- The product delivered is substantially different from its description.
- Duplicate charges occurred due to a payment processing error.
If a problem occurs, please contact our support team and we will make reasonable efforts to resolve the issue promptly.
Download Responsibility
Customers receive immediate access to their digital purchases upon successful payment.
Customers are responsible for downloading and securely storing purchased files on their own devices, cloud storage services, or backup systems after delivery.
While CraftyTemps may continue to provide access to previous purchases as a convenience, customer accounts and download libraries should not be considered permanent file storage services.
Platform Changes and Account Migrations
From time to time, CraftyTemps may migrate platforms, update systems, change service providers, or modify account infrastructure in order to improve our services.
As a result of these changes, historical download access, purchase records, or account libraries may not always transfer to new systems or platforms.
Customers acknowledge that previously delivered digital products were successfully fulfilled at the time of purchase and that failure to download or retain purchased files prior to such changes does not create an obligation for CraftyTemps to restore access, reproduce files, or provide refunds, replacements, or credits for previously delivered products.
Membership Subscriptions
Subscription and membership fees are non-refundable once a billing period has started.
Customers may cancel their subscription at any time to prevent future renewals. Cancellation stops future billing but does not generate refunds for previous billing periods.
If a subscription platform migration requires customers to re-enter payment information or create a new subscription agreement, previous billing authorizations may not automatically transfer to the new system.
Chargebacks
Customers are encouraged to contact CraftyTemps directly to resolve any issue before initiating a chargeback with their payment provider.
Fraudulent or abusive chargebacks relating to successfully delivered digital products may result in account suspension or termination.
Consumer Rights
Nothing in this policy limits any consumer rights that may apply under applicable local laws and regulations.
Contact Us
If you have questions regarding this Refund and Returns Policy or require assistance with a purchase, please contact us through the contact information provided on our website.
Website: https://craftytemps.com